Shipping policy
Shipping Policy
Last updated: October 16, 2026
Thank you for shopping with The Gambit Styling Co.
This Shipping Policy explains our order processing times, shipping methods, delivery expectations, international shipping procedures, and related customer responsibilities.
All purchases are subject to our Terms of Service and Return & Refund Policy.
ALL SALES ARE FINAL — NO VOLUNTARY RETURNS, REFUNDS, OR EXCHANGES.
Nothing in this policy limits consumer rights or remedies required by applicable law.
1. Order Processing
Orders are generally processed within 1 business day, excluding weekends and statutory holidays, unless otherwise stated on our website.
Orders placed after 12:00 PM Eastern Time, on weekends, or on statutory holidays may begin processing on the next business day.
Processing times may vary during promotional periods, holidays, periods of increased order volume, or circumstances beyond our reasonable control.
Once your order has shipped, you will receive an email confirmation containing tracking information where available.
Order processing times are separate from estimated shipping and delivery times.
2. Shipping Methods and Delivery Times
Available shipping methods, applicable shipping fees, and estimated delivery times are displayed at checkout.
Estimated delivery times begin once an order has shipped.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Delays may occur due to carrier operations, customs inspections, adverse weather, statutory holidays, or events beyond our reasonable control.
We will assist with reasonable delivery-related inquiries. Any statutory rights relating to late or failed delivery remain unaffected.
3. Shipping Costs
Shipping charges are calculated at checkout based on:
- Shipping destination.
- Package weight and dimensions.
- Selected shipping service.
- Applicable carrier rates.
Free standard shipping may be offered on qualifying orders where expressly indicated at checkout.
All shipping fees will be disclosed before order confirmation.
Shipping fees are generally non-refundable once the applicable shipping service has been performed, except where required by law.
4. Canadian Orders — Taxes and Fees
Orders delivered within Canada may be subject to applicable GST, HST, PST, QST, or other provincial and federal taxes.
Applicable sales taxes charged by The Gambit Styling Co. will be calculated and displayed at checkout.
Domestic shipments originating within Canada generally do not incur import duties.
Any additional charges resulting from special delivery services or customer-requested arrangements will be disclosed where applicable.
5. United States Orders — Customs, Duties and Taxes
Orders shipped to the United States may be subject to applicable import duties, taxes, tariffs, customs clearance charges, and carrier handling fees.
Where supported, applicable charges may be calculated and collected at checkout.
Unless checkout expressly identifies duties and taxes as prepaid, the customer is responsible for applicable charges assessed upon importation.
Customs inspections and processing may affect delivery timelines.
Customers are responsible for ensuring that products ordered may lawfully be imported into their destination jurisdiction.
6. United Kingdom Orders — Customs, Duties and Taxes
Orders shipped to the United Kingdom may be subject to VAT, customs duties, import taxes, brokerage fees, or carrier handling charges.
Where supported, applicable taxes and duties may be calculated and collected at checkout.
If an order is expressly identified as having prepaid import duties and taxes, those covered charges will be paid according to the applicable shipping arrangement.
Otherwise, additional charges may be assessed before or upon delivery.
These charges are determined by applicable customs authorities and service providers and remain the customer’s responsibility unless otherwise expressly stated.
Customs processing may result in delivery delays.
7. European Union Orders — Customs, Duties and Taxes
Orders shipped to countries within the European Union may be subject to VAT, customs duties, import taxes, and carrier processing fees.
Applicable charges may be displayed and collected at checkout where supported.
Where import duties and taxes are expressly prepaid, covered import charges will be handled under the applicable shipping arrangement.
Otherwise, customers may be required to pay additional customs-related charges before delivery.
Charges may vary based on destination country, product classification, country of origin, declared value, and shipping method.
Customers are encouraged to review their local import requirements before ordering.
8. Australia, New Zealand and Other International Orders
Orders shipped to Australia, New Zealand, and other supported international destinations may be subject to local taxes, customs duties, import restrictions, and carrier processing fees.
Unless expressly stated at checkout, applicable import charges remain the customer’s responsibility.
Customers are responsible for reviewing local import requirements and any applicable restrictions relating to grooming, cosmetic, and personal care products.
International shipments may experience additional customs processing times.
9. Shipping Destinations
The Gambit Styling Co. currently offers shipping to the following countries:
Australia, Austria, Belgium, Canada, Czechia, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Poland, Portugal, Spain, Sweden, United Kingdom, and United States.
Shipping availability is subject to carrier coverage, customs requirements, applicable laws, and checkout eligibility.
We reserve the right to restrict shipping destinations where necessary for legal, logistical, or operational reasons.
10. Order Tracking
Once an order has shipped, a shipping confirmation email will be sent with a tracking number and tracking link where supported by the carrier.
Tracking information may take additional time to become available after shipment.
Customers are encouraged to monitor tracking information and contact the carrier or our customer support team regarding delivery concerns.
11. Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information during checkout.
Incorrect or incomplete addresses may result in shipping delays, delivery failures, or additional costs.
Customers requiring an address correction should contact us immediately.
We cannot guarantee that shipping information can be modified after an order has been processed or dispatched.
Where a package is returned due to incorrect customer-provided information, additional shipping charges may apply before reshipment.
Any refund, cancellation, or other remedy required by applicable law will be honoured.
12. Lost, Damaged or Delayed Shipments
We take reasonable care in packaging and dispatching all orders.
If your shipment arrives damaged, contains an incorrect item, or appears to be lost, please contact our customer support team.
For visible damage or incorrect items, we request notification within 48 hours of delivery, along with photographs and your order number where available.
For lost or delayed shipments, customers should contact us with their order number and tracking information.
We may investigate delivery concerns with the shipping carrier and request additional documentation where reasonably necessary.
Where a product is damaged, defective, missing, or incorrectly supplied, we will provide any remedy required by applicable law.
The requested reporting timeframe does not limit statutory rights.
13. Order Changes and Cancellations
All sales are final.
Customers are responsible for reviewing product selections, quantities, delivery addresses, and order details before completing checkout.
Once an order has been accepted, changes or cancellation requests cannot be guaranteed.
Orders that have already been dispatched generally cannot be modified or voluntarily cancelled.
The Gambit Styling Co. does not provide discretionary refunds or exchanges for changes of mind, incorrect product selections, or personal preferences.
If we cancel an accepted order that has been paid for and will not be fulfilled, the payment will be returned in accordance with applicable law.
Nothing in this section removes any statutory cancellation rights or mandatory refund obligations.
14. Refused or Unclaimed Deliveries
Customers are responsible for accepting deliveries and providing any information reasonably necessary for customs clearance.
Shipments refused or left unclaimed may incur return shipping, storage, brokerage, or customs charges.
Where permitted by applicable law, reasonable and properly disclosed additional costs resulting from a customer’s failure to accept delivery may be charged to the customer.
Refusing or failing to collect a shipment does not automatically establish a right to a voluntary refund.
However, this provision does not restrict lawful cancellation rights, including rights applicable to certain international distance purchases.
15. Return and Refund Policy
Due to the personal care, grooming, and hygiene-sensitive nature of our products, The Gambit Styling Co. maintains a strict all-sales-final policy.
We do not accept voluntary returns, refunds, or exchanges, including for unopened, unused, or sealed products.
This applies to regularly priced, discounted, and promotional merchandise.
Mandatory consumer rights, including applicable cancellation rights, remedies for defective or misrepresented products, and legally required refunds, remain in effect.
Customers should review our separate Return & Refund Policy for additional information.
16. International Consumer Rights
Customers in certain jurisdictions, including the United Kingdom and European Union, may have statutory cancellation or withdrawal rights for eligible online purchases.
Such rights apply regardless of our general all-sales-final policy.
Certain sealed personal care or hygiene products may qualify for legal exceptions to withdrawal rights if they are unsuitable for return for health protection or hygiene reasons and are unsealed after delivery.
Any applicable exceptions will be interpreted in accordance with the laws governing the transaction.
Nothing in this Shipping Policy excludes mandatory consumer protections.
17. Contact Information
For shipping inquiries, order assistance, or delivery-related concerns, please contact:
The Gambit Styling Co.
Email: Info@thegambitstylingandco.com
Please include your order number when contacting customer support.
We will make reasonable efforts to assist with eligible inquiries promptly.