Terms of service

Terms of Service

Last updated: October 16, 2026

Overview

Welcome to The Gambit Styling Co.!

The terms “we,” “us,” and “our” refer to The Gambit Styling Co. We operate this store and website, including all associated information, content, features, tools, products, and services (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce platform through which we offer our products.

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable store policies, govern your use of our Services.

By accessing our website or purchasing our products, you agree to these Terms of Service.

IMPORTANT: ALL SALES ARE FINAL. THE GAMBIT STYLING CO. DOES NOT ACCEPT VOLUNTARY RETURNS, REFUNDS, OR EXCHANGES.

Due to the personal care, grooming, and hygiene nature of our products, this policy applies to all products, whether opened, unopened, used, unused, or sealed.

Nothing in these Terms of Service limits rights or remedies that cannot be excluded under applicable consumer protection legislation.

1. Access and Account

By using our Services, you represent that you have reached the age of majority in your jurisdiction or have obtained the necessary permission from a parent or legal guardian.

You agree to provide accurate, complete, and current information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

You may not transfer, sell, assign, or license your account to another person without our authorization.

We reserve the right to restrict account access where reasonably necessary to prevent fraud, misuse, or violations of these Terms.

2. Our Products

The Gambit Styling Co. offers professional grooming, styling, and personal care products.

We make reasonable efforts to accurately represent our products, including descriptions, ingredients, sizing, appearance, and intended uses.

Actual product appearance may differ due to screen settings, packaging changes, manufacturing variations, or photography.

Customers are responsible for reviewing product descriptions and selecting products appropriate for their individual needs.

Individual preferences concerning scent, texture, consistency, styling hold, finish, or performance do not qualify for discretionary refunds or exchanges.

All product purchases are final, regardless of whether the product has been opened, used, or remains sealed.

We reserve the right to modify product descriptions, discontinue products, and limit quantities, subject to applicable law.

Our products must be used in accordance with their instructions and any applicable warnings.

Nothing in this section limits statutory rights relating to defective, misrepresented, or otherwise nonconforming products.

3. Orders, Returns, Refunds and Cancellations

When placing an order, you are offering to purchase the selected products and authorizing us and our payment processors to charge the payment method provided.

Orders are subject to acceptance, payment authorization, and product availability.

The Gambit Styling Co. reserves the right to decline or cancel orders where permitted by law, including in circumstances involving suspected fraud, incorrect pricing, inventory errors, or payment authorization failures.

All Sales Final Policy

THE GAMBIT STYLING CO. OPERATES UNDER A STRICT NO RETURNS, NO REFUNDS, AND NO EXCHANGES POLICY.

We do not provide voluntary returns, refunds, exchanges, or store credits for:

• Changes of mind.
• Incorrect products selected or ordered by customers.
• Personal dissatisfaction with fragrance, texture, consistency, or styling performance.
• Products that have been opened or used.
• Products that remain unopened, unused, or sealed.
• Promotional or discounted products.
• Products purchased as gifts.

Damaged, Defective, or Incorrect Orders

Customers who receive damaged, defective, or incorrect products are requested to notify us within 48 hours of delivery.

Please provide the order number, a description of the issue, and supporting photographs where available.

This requested notification period helps us investigate concerns efficiently but does not restrict statutory consumer rights.

Any legally required remedy will be provided in accordance with applicable law.

Order Cancellations

Once an order has been accepted or processed, cancellation requests cannot be guaranteed.

Orders that have already shipped generally cannot be cancelled voluntarily.

If The Gambit Styling Co. cancels an order that has been paid for and will not be fulfilled, the applicable payment will be refunded.

Our Return & Refund Policy provides additional details and forms part of these Terms of Service.

4. Prices and Billing

Prices, promotions, and discounts may change without prior notice.

The price charged will be the price confirmed during checkout, subject to correction of errors as permitted by law.

Unless otherwise indicated, prices exclude applicable taxes, shipping, handling, customs duties, and import charges.

Customers agree to provide accurate billing and payment information and confirm that they are authorized to use their selected payment method.

All applicable fees and charges will be disclosed during checkout as required by law.

5. Shipping and Delivery

Orders are shipped to the delivery address provided by the customer.

Customers are responsible for ensuring that all shipping information is accurate and complete.

Delivery timeframes are estimates unless expressly guaranteed.

We are not responsible for delays beyond our reasonable control, including carrier disruptions, customs processing, severe weather, natural disasters, or government restrictions, except where applicable law provides otherwise.

Orders returned to us because of incorrect customer-provided shipping information may require additional shipping charges before reshipment.

Shipping charges are generally non-refundable once the shipping service has been performed, except where required by law.

The allocation of risk for lost or damaged shipments is subject to applicable law and our Shipping Policy.

Nothing in these Terms eliminates any mandatory right to a refund or cancellation for failure to deliver an order.

6. Intellectual Property

All website content, including trademarks, brand names, logos, text, images, graphics, product descriptions, designs, videos, and other materials, belongs to The Gambit Styling Co. or its respective licensors.

Such materials are protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit any website content without prior written authorization.

Purchasing our products does not grant ownership of, or rights to use, our intellectual property.

All rights not expressly granted are reserved.

7. Optional Tools

Our Services may provide access to third-party tools and features.

These services may be governed by separate terms and privacy policies.

Third-party tools are provided on an “as available” basis, subject to applicable law.

We do not assume responsibility for third-party services outside our control.

8. Third-Party Links

Our website may contain links to external websites or services.

The Gambit Styling Co. does not control the content, security, privacy practices, or operations of third-party websites.

Customers should review applicable third-party policies before accessing those services or completing transactions.

We are not responsible for third-party conduct beyond obligations imposed by applicable law.

9. Relationship with Shopify

Our ecommerce Services are powered by Shopify.

Shopify provides the technological infrastructure supporting our online storefront and related transactions.

Purchases from our store are transactions between customers and The Gambit Styling Co., not Shopify.

Shopify and its affiliates are not responsible for our independent product offerings or customer obligations, except to the extent required by applicable law or their own applicable agreements.

10. Privacy Policy

We collect, process, and use personal information in accordance with our Privacy Policy and applicable privacy legislation.

Personal information may be processed by Shopify and authorized service providers to facilitate transactions, fulfill orders, prevent fraud, and maintain our website.

Our Privacy Policy provides information about data collection, processing, sharing, retention, and customer privacy rights.

By accessing our Services, you acknowledge our Privacy Policy.

11. Feedback

Customers may submit product reviews, suggestions, comments, or other feedback.

By submitting feedback, you grant The Gambit Styling Co. a non-exclusive, worldwide, royalty-free license to use, reproduce, publish, and display such feedback for lawful business and promotional purposes.

You represent that you possess the necessary rights to submit the content and that it does not violate applicable laws or third-party rights.

We reserve the right to moderate or remove content that violates these Terms, applicable law, or the rights of others.

12. Errors, Inaccuracies and Omissions

Our website may occasionally contain errors involving prices, product descriptions, promotions, inventory, shipping charges, or availability.

We reserve the right to correct such errors and modify or cancel affected orders where permitted by law.

If we cancel a paid order and do not fulfill it, we will return the payment as required by applicable law.

Such cancellations do not establish a general right to voluntary returns or refunds.

13. Prohibited Uses

Customers may use our website only for lawful purposes.

Prohibited activities include:

• Fraudulent transactions or payment misuse.
• Unauthorized use of intellectual property.
• Providing false or misleading information.
• Harassment, threats, or abusive conduct.
• Distributing malware or malicious software.
• Unauthorized access to accounts or systems.
• Interference with website security or operations.
• Unlawful collection of personal information.
• Activities violating applicable laws or regulations.

We reserve the right to suspend or terminate access for violations, subject to applicable law.

14. Automated Agents

Automated software, artificial intelligence agents, bots, or similar technologies accessing our Services must comply with applicable laws and our website security requirements.

We may restrict or prohibit automated access, including scraping, unauthorized data extraction, and circumvention of security controls.

Automated agents must not misrepresent their identity or attempt to bypass access restrictions.

15. Termination

We may suspend or terminate access to our Services where permitted by law, including in cases of fraud, misuse, or violations of these Terms.

Termination does not eliminate outstanding payment obligations or rights and responsibilities that survive termination.

Applicable intellectual property, privacy, liability, dispute resolution, and other surviving provisions remain effective.

16. Disclaimer of Warranties

We make reasonable efforts to provide accurate product information and reliable Services.

However, individual styling results may vary depending on hair type, application techniques, environmental conditions, and personal preferences.

Except for warranties, conditions, and remedies that cannot legally be excluded, our Services and products are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted website availability or that our products will achieve particular subjective styling results.

Nothing in these Terms limits mandatory consumer warranties or statutory remedies.

17. Limitation of Liability

To the fullest extent permitted by applicable law, The Gambit Styling Co., its affiliates, directors, employees, contractors, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our Services or products.

This includes, where legally permitted, lost profits, lost revenue, lost data, or business interruption.

Nothing in this section excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer protection obligations.

18. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless The Gambit Styling Co. and its applicable affiliates, employees, representatives, and service providers from third-party claims arising from your unlawful conduct, infringement of third-party rights, or material breach of these Terms.

This obligation does not apply to claims caused by our own unlawful conduct or where indemnification is prohibited by applicable law.

19. Severability

If any provision of these Terms is deemed invalid, unlawful, or unenforceable, the remaining provisions shall continue in effect to the extent legally permitted.

Any unenforceable provision shall be limited or severed as necessary.

Mandatory consumer rights take precedence over conflicting provisions.

20. Waiver and Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our referenced policies, constitute the agreement governing use of our Services.

Our Return & Refund Policy governs voluntary product returns, refunds, and exchanges, subject to applicable law.

21. Assignment

Customers may not transfer their rights or obligations under these Terms without our prior written consent.

The Gambit Styling Co. may assign its rights or obligations in connection with lawful business transfers, restructurings, or similar transactions, subject to applicable law.

22. Governing Law

These Terms of Service are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Disputes shall be subject to the jurisdiction of the courts of Ontario unless mandatory consumer protection laws provide otherwise.

Nothing in this section restricts rights customers may have under the mandatory laws of their jurisdiction.

23. Translations

These Terms may be provided in languages other than English.

Where legally permitted, the English-language version shall govern in the event of inconsistencies.

Nothing in this section overrides applicable language rights or mandatory legal requirements.

24. Headings

Headings are included for convenience and do not alter the meaning or interpretation of these Terms.

25. Electronic Communications

By using our Services or placing an order, you agree to receive transactional and service-related electronic communications where permitted by law.

Such communications may include:

• Order confirmations.
• Payment notifications.
• Shipping updates.
• Account information.
• Customer support responses.
• Product-related concerns.
• Changes to our policies or Terms.

Communications involving damaged, defective, or incorrect products do not establish a voluntary return, refund, or exchange program.

Marketing communications will comply with applicable consent and unsubscribe requirements.

26. Changes to Terms of Service

We may update these Terms periodically to reflect changes in our Services, business operations, or legal requirements.

Updated terms will be published on our website.

Material changes will be communicated where required by applicable law.

Changes will not retroactively remove rights already acquired by customers under applicable law.

27. Contact Information

For questions regarding these Terms of Service, orders, or store policies, please contact:

The Gambit Styling Co.

Email: Info@thegambitstylingandco.com

Additional business contact information is available through our website’s Contact Information Policy.

Return & Refund Policy Acknowledgment

By purchasing from The Gambit Styling Co., customers acknowledge that they have been provided access to our Return & Refund Policy.

ALL SALES ARE FINAL. NO VOLUNTARY RETURNS, REFUNDS, OR EXCHANGES.

Due to the hygiene-sensitive nature of our grooming and personal care products, purchases cannot be voluntarily returned or exchanged, regardless of whether products are opened, unopened, used, unused, or sealed.

This policy applies to regular-priced products, promotional items, and discounted merchandise.

Any legally required refund, replacement, cancellation, or other remedy will be provided in accordance with applicable consumer protection legislation.

Nothing in these Terms excludes non-waivable consumer rights.